Privacy Policy

Introduction

CertiVAT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VAT validation and compliance services.

Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email address, company details)
• VAT numbers and business registration information
• Transaction and validation history
• Payment and billing information
• Communications between you and CertiVAT

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our VAT validation services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to comments, questions, and customer service requests
• Comply with legal obligations and tax regulations
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols, and we regularly audit our security practices.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. VAT validation records are retained in accordance with applicable tax regulations.

Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

Third-Party Services

We may share your information with third-party service providers that perform services on our behalf, including payment processing, data analysis, and customer service. These providers are bound by contractual obligations to keep personal information confidential.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.